This is when you have agreed to purchase the vehicle and we have pulled the vehicle of sale and are in the process of preparing the vehicle for your collection/delivery. In this case a deposit of 10% of the invoice value is charged. The How to Buy section explains when this deposit is applicable.
If you fail to turn up the deposit will be forfeited. This is because we have prepared the vehicle to your specification, ordered any extras such as road tax, etc and have told all other interested customers that the car is now sold.
The only time that this deposit is refundable is when we have misrepresented you in any way in terms of the vehicle specification or condition. For example you ordered a blue car and it is actually black or the mileage was incorrect. You would be sent an order for the car at time of deposit which will detail everything about the car.
Auto Infusion Ltd. 16-20 Fishponds Road Eastville Bristol BS5 6SA 
