Frequently Asked Questions

Where can I read about the differences between all the leasing options available in more detail?

Read our Leasing Options section

What are the underwriters looking for when determining whether you are suitable for a lease vehicle?

You must have a decent credit history. You must ensure that you do not have any adverse credit. 

Can I modify the car, such as with a personal number plate?

This can be arranged with the leasing company as they hold the V5 for the vehicle. Make sure that you put the plate on retention or transfer it to another vehicle at the end of the contract.

Are proposal forms available for download?

Every leasing company have their own proposal form. Therefore we will email you the appropriate form that is acceptable to that funder.

Is there a sample copy of a contract hire document available for download?

You can download a sample contract hire agreement to give you an insight.

Do I need to insure the vehicle?

Yes comprehensive motor insurance has to be in place prior to delivery.

What constitutes fair wear and tear?

Damage, abuse or neglect that is excessive taking into account vehicle age and mileage. 

How will my payments be collected?

The initial payment can be paid by cheque or cars depending on the leasing company, however subsequent payments are collected by Direct Debit.

Do you have a sample copy of what is meant by fair wear and tear?

You can download a sample fair wear and tear agreement to give you an insight. However the guidelines are constantly changing. Every leasing company will include this in the contract where it can be read up before entering into the contract. Further information can be obtained from the British Vehicle Rental and Leasing Association website.

Is Road Fund Licence Included?

On maintenance contracts, RFL is included for the duration of the contract. On non-maintained contracts, it is up to the leasing company if it is included for the whole term; however a minimum of 12 months is always included.

What does a maintenance contract include?

Routine servicing and repairs, tyres, exhaust, battery, road tax and breakdown cover.

What does a maintenance contract exclude?

Insurance, accident damage or anything that is beyond fair wear and tear.

Are the monthly rentals fixed?

Yes, unless the contract is modified or re-scheduled by you.

Can I keep the car at the end of the contract?

This depends on what leasing scheme you entered into. With contract hire and PCH, the vehicle has to be returned to the leasing company. 

What happens if I die during the term of the agreement?

The car will be returned to the leasing company.

What happens at the end of the contract?

The vehicle is collected, fully appraised and any damage that is beyond fair wear and tear is charged to you.

What happens if I exceed the total contract mileage?

You will be charged excess mileage charges at xx pence per mile, for every mile above the total agreed mileage.

Can I terminate the contract early?

Yes, however you will incur termination charges. This can be avoided by purchasing early termination insurance when you enter the contract.

Where do the vehicles come from?

All vehicles are UK cars directly from main dealer franchises and come with a full UK warranty. 

Which cars are the best to lease?

Generally however, the more expensive cars make the best leasing deals as they hold their residual values. BMW and Audi models are particularly popular, along with luxury vehicles.

Can I lease a used car?

You can lease used cars. However, new cars generally offer better leasing deals thanks to promotional incentives and discounts negotiated by the leasing companies & manufactuer?s.

Who maintains the vehicle?

On maintained contracts the maintenance is covered. On non-maintained contracts the iseer has to maintain the car.

What happens if I miss a payment?

Missing payments can lead to the car being repossessed.

What happens if I exceed the mileage limit or have excessive wear and tear?

You are likely to be charged if you do not meet the leasing company?s guidelines.

Can I change my mileage agreement during the term, for example, if I get a new job and have to travel further?

Most leasing companies will happily negotiate a new deal ? but of course this will lead to higher payments as the residual value of the car will be reduced.

My car has been written-off, will I be liable for the shortfall?

That depends on the negotiations between your insurance company and your finance company. It is recommended to take out GAP insurance to insure against the financial shortfall.

What is payment profile?

For example 3+35 means 3 payments in advance (deposit) followed by 35 payments 1 month after delivery. Likewise 1+11 is 1 payment in advance followed by 11 payments 1 month after delivery.

Can you change the term on your special deals?

Special deals are normally fixed and cannot be changed. These are all pre-arranged and calculated to have a desired residual outcome. Changing the profile can disturb this.