Ford Grand Tourneo Titanium
Excellent service. The experience was very positive and stress-free from initial enquiry through to delivery. Vehicle was exactly as advertised and described. No pressure from the salesman, who was helpful and efficient. Delivery was promised at 8 am and the vehicle arrived at 8am! Very happy to recommend Auto Infusion
Source: Auto Trader December 2020
Ralph Goodard- Hereford
Extremely happy
Extremely pleased with my purchase. Lovely car in perfect condition at a good price. Didn't feel any pressure to buy. Car valeted too extremely high standard. Sale person very honest with me which I very much appreciated not like other experiences at previous dealerships.
Source: Auto Trader December 2020
IWONA CHLEWICKA - Cardiff
Excellent dealership
Excellent dealership. Made the car available under very difficult situation. They went the extra mile! Will pop in when possible in the future to thank them personally for the assistance they gave us.
Source: Auto Trader December 2020
Graham Wilcox - Cardiff
Excellent service from the team. Really happy to come here
December 2020
Katie Pittaway- Yate
We were extremely satisfied with their service and will recommend Auto Infusion to all our friends.
December 2020
Sarah Kim Louise Duncan-Curtis - Bristol
Quite a good experience
It was a good customer interaction. My contact was respectful and quite honest. I will certainly recommend a company to friends.
Source: Auto Trader December 2020
Tunde Adegbite- London
My new beautiful car!
Fast, efficient and pleasant The car is fantastic and in excellent conditions and the process was very smooth.
Source: Auto Trader December 2020
Daniela Condo- London
Purchase of car during lockdown 2
Bought a car online during the pandemic. Auto Infusion were fantastic and took numerous photos and videos of the vehicle so I could see the car from any perspective. Nothing was too much trouble. Communication was done via the phone and email. The salesperson was reassuring and answered numerous questions. When the vehicle was delivered, it was everything that has been promised. I would have no hesitation in recommending Auto Infusion.
Source: Auto Trader December 2020
Sarah Goodin- Cambridge
Excellent customer service
I hadn't changed my car in 10 years, mainly because I had such a bad experience with the last garage I bought from. However, the guys at Auto Infusion have completely changed my stereotypical opinion: they took so much care in getting the car ready, really going the extra mile to make it the best it could be (they even changed the front grill because they noticed a small scratch). The parcel shelf was missing, so they are ordering a brand new one (no charge) and I just need to go back to get it fitted (no charge). Their click and collect was instigated according to all the rules (pandemic), and they were clear and efficient with all the paperwork. It couldn't have been easier, and I am thrilled with the car. The team at Auto Infusion have a great customer service ethos and I wouldn't hesitate to recommend them.
Source: Auto Trader November 2020
Caroline Sexton - Cheltenham
better than expected
very nice salesperson from phone to actual meeting and other staff encountered considerate and polite - the paperwork took longer than expected; got there in the end and the vehicle presented well and handover was clear and helpful.
Source: Auto Trader November 2020
Faye Morgan Hine - Corsham
Click & Collect Vehicle Sale
Well presented dealership, & staff very friendly. The vehicle was very clean and as described. Click & Collect system worked smoothly.
Source: Auto Trader November 2020
Stuart Robb- Cheltenham
can't thank Shadow enough for the attention we received during our recent purchase of a Kia Sportage. I will be phoning him tomorrow to thank him personally for the consideration he showed us both. Excellent dealership. I would like to meet with him one day.
Source: Car Gurus November 2020
Gary Wilcox- Cardiff
Highly recommend
Easy process no pushy salesman all very helpful at Auto Infusion highly recommend these guys.
Source: Auto TraderNovember 2020
Steven Bowen - Bath
Excellent value and great customer service
Excellent communication and product knowledge. No pushy sales tactics, good price and brilliant customer service. Came down on the train and was collected from the station. On inspection of the vehicle it looked great but after I pointed out a couple of areas I wasn’t happy with they took it away and polished it off for me with no fuss and referenced that they want me to be happy. Also did a great deal on the Warrenty! Highly recommend if you want to be looked after. Thanks guys ðŸ‘
Source: Auto Trader November 2020
Stuart Metcalfe- Warrington
Top-Notch Service
Top-notch - really friendly, not pushy and really helpful. Great communication. We've got a great car are very happy.
Source: Auto Trader November 2020
Robert Bephell - Clevedon
Trustworthy Garage
Bought my Volvo XC60 online but Shafeeq was very helpful and the car was delivered after they had done a new MOT and service. They were very helpful and courteous people. I wouldn’t hesitate to buy again from them.
Source: Auto Trader November 2020
Milad Michail - Sandhurst
Very helpful. Bought car over the phone but was shown around by video. All questions answered and nothing too much trouble - not pushy either. Difficult circumstances with lockdown in place but they have solutions for collection/delivery in place
Source Auto Trader November 2020
Sylvia Yeo- Lostwithiel
AAA Service
This firm has A rated vehicles and A rated customer service and care. Absolutely would recommend these guys to anyone looking for their next car.
Source: Auto Trader November 2020.
Adam Loach - Swansea
Great customer service and smooth experience!
Really helpful, friendly and knowledgeable team. We p/x'd our car and bought a new one and the whole transaction and experience was enjoyable and easy.
Source: Auto Trader October 2020.
Penny Robson- Reading
Very good service and friendly people.
Dr Milad Michail- Sandhurst
Would happily recommend
The salesman was very open and honest no hard sell. Made us feel comfortable and not rushed. Everyone we interacted there was friendly and helpful.
Source: Auto Trader October 2020.
Naomi King- Gloucester
Excellent service, beautiful car
Found a Ford Fiesta in excellent condition. The customer service was the best I have ever experienced - let myself and the family view the car on our own and then came when we were finished. I put a deposit down and was offered a test drive, but due to covid I have barely driven for some time and felt a little nervous to drive around Fishponds. I was then offered to take the car down to my local area, so I could get the feel of it. Best experience I have ever had making any purchase.
Source: Auto Trader October 20202
Lucy Stanton- Bristol
Good communication gives confidence in the purchase. Quality vehicle. Great condition. Really impressed by people!!
October 20202
Amir Yasdi- Bristol
Excellent
It was nice and smooth process, happy with the sellers
Source:Auto Trader October 2020
Kabir Ahmed- Bristol
Amazing service
Amazing guys very helpful cheerful. Made me feel at home definitely going back.
Source: Auto Trader October 2020
IGNATIUS M- London
Great!!!! 10 out of 10
Lovely friendly staff. I would recommend them to anyone. Keep up the good work guys
Source: Auto Trader October 2020
Peter Sutton- Swindon
Very friendly and knowledgeable. Quick and efficient with paperwork and car delivery
Source: Auto Trader October 2020
Harry Berry - Dorchester
Great Communication. Brilliant customer service. Everyone was very friendly and professional. It couldn’t have been easier.
Source: Auto Trader October 2020
Dan Whear- Chippenham
Friendly service from a dealer that went beyond the call of duty to perform an accompanied test with me on a close section of motorway to verify the AA inspected vehicle and it’s brakes before I roadtested it myself.
Source: Auto Trader October 2020
Mary Bon- Bath
Extremely satisfied customer.
Very friendly and excellent service. Clean showroom and vehicles in immaculate condition.
Source: Auto Trader October 2020
Barrry M- Newport
Excellent
Great people, great dealership, great cars. There’s a reason why they were awarded top dealership of the year.
Source: Auto Trader September 2020
Maryan Jumale- Bristol
Wonderful experience. Great communication and customer service provided, went above and beyond for me, all employees were very welcoming. I’m very happy with my vehicle and wouldn’t hesitate to recommend Autoinfusion and use their services in the future. Thank you!!!
Source: Auto Trader September 2020
Helen Gibbons- Burnham On Sea
Was dealt with in a safe professional manner greeted and test drove the car.
Source: Auto Trader September 2020
Orlando Fitzroy- London
Very pleasant/professional staff. Helpful and a pleasure to deal with. Thank you.
September 2020
Jason Martin- Westbury
Buying a used car from Auto Infusion Ltd., Bristol
Excellent customer service and car was a good price and presented in immaculate condition. On arrival there was a delay as car cleaning still had to be done but we were given coffee and a generally warm and friendly welcome. Very pleased
Source: Auto Trader September 2020
Laurence Evans- Halesown
Great service.
I wish all purchases could be this smooth. The car was viewed and test driven three working days ago, delivered to my door this morning, freshly MOT'd and serviced. There is not even a hint of the 'used car salesman' about these chaps. When the time comes I'll certainly use them again.
Source: September 2020
Mike Mccormack- Twickenham
Great Service
We were looking for a Outlander PHEV but everything local to us was either poor condition or over priced. Found a match at Auto Infusion and our enquiry was picked up straight away, and with us being some 70 miles away, the car was put on reserve for us with no mention of a deposit (very refreshing). When we got to see the car it was as described and a great welcome from all. Went ahead with the purchase and the team kept us updated with some small bits of work needed on the car. Even after collecting the car, had a courtesy call to check everything was ok. My wife mentioned a very minor stone chip, and on hearing this they are now sending out a touch up stick. Good old fashioned service
Source: Auto Trader September 2020
Richard Brazell- Reading
Love my Jazz
Friendly and professional. Love the car. Recommended
Source: Auto Trader September 2020
Keith Attwell- Bristol
Excellent Service
Very helpful, customer-focused. Highly recommend them.
Source Auto Trader: September 2020
Hannah Brittan- Shipston-On-Stour
Exceptional price and service
Spotted Nissan X Trail I at great price in the colour I wanted.Had never purchased car before without seeing face to face but was too good a deal to miss.Arranged live WhatsApp viewing on a Saturday morning and all questions answered and agreed minor work to be carried out to include full service and MOT.Kept up to date during the week and car driven from Bristol to outside Glasgow the following Saturday arriving at 1030am.Have inspected and driven the car and very happy.Will have no qualms in using Auto Infusion again despite being 300+ miles away.
Source: Auto Trader August 2020
John Ross- Glasgow
Auto Infusion - safe, secure, honest and reliable
As a new buyer of second hand cars I was enterjng a potential minefield but I was soon put at ease and made the purchase an enjoyable experience
Source: Auto Trader August 2020
Keith Johnson- Bristol
Thoroughly professional outfit - very honest
Thoroughly professional outfit. Courteous, considerate and very covert friendly. Thoroughly impressed with the entire service and I would highly recommend buying from these guys.
Source: Auto Trader August 2020
Nigel Bailey - Stockport
Welcomed by green tea. Very professional. Good quick service. Would 100% recommend.
August 2020
Joanne Godwin- Gloucester
Best car dealer and most honest
Amazing service from beginning to end. Wouldn't want to buy a car from anywhere else. Great people and Mo is top man, most importantly they are most honest dealers ever. You pay for what you get and would recommend Mo and everyone very highly
Source Auto Trader August 2020
Camil Yazbeck-London
Fantastic buying experience
We viewed a beautiful car with Auto Infusion Ltd. They kept in touch with us about it throughout our consideration of the purchase and answered any questions we had, yet they didn't put pressure on us and let us have time to view and consider the car a couple of times during the week. Each time the staff were really friendly and approachable, and remembered us which was nice as well. It was an altogether relaxing and positive experience and we were even offered drinks, which was a nice thing to make you feel at ease while considering. We have now bought the car we first saw and the process from start to end has been lovely! We would highly recommend looking for cars with this company. I must say also that all of their other cars were also in really nice condition, immaculate and cleaned and looked after. It's a lovely showroom with lovely staff!I
Source: Auto Trader August 2020
Rebecca Millard- WSM
Great service. Really helpful. Thank you.
August 2020
Anna Langley- Bath
Very efficient, happy with the quality of the service provided, amazing explanation to the smallest details. Very pleased. Thank you.
July 2020
Faycal Tazaoui- Bristol
A DEALER YOU CAN TRUST. A pleasant experience from start to finish. The salesperson who was looking after us did not exert any pressure at all and was able to explain the details of the vehicle in great detail. His attention to our needs was excellent.
Source:Auto Trader July 2020
Fritjof K- Bristol
Highly Recommended. Very helpful, gave us lots of information and did everything we asked for. Very pleasant staff all around and would definitely recommend.
Source: Auto Trader July 2020
Catherine Blease- Bristol
Wonderful buying experience. Could not have been improved. Happy with the purchase and extremely happy with the attention to detail. Thank you very much.
July 2020
Fritjof Koerber- Bristol
