Fab Customer Service
March 2021
B&W Equine Vets- Cardiff
Superb and helpful service
From start to completion, very friendly, helpful staff full praise and recommended.
Source: Auto Trader March 2021.
Jerry Sothers- Honiton
Amazing service.10/10
February 2021.
Lisa Hollins- Barnstaple
The staff were very friendly. Thank you.
February 2021.
M Elsout- Bridgend
The service received throughout the purchasing process was excellent. No pressure- realistic pricing and welcoming staff.
February 2021.
Eric Vode- Merriott
Brilliant!
Brilliant company. Great help from start to finish. Car was immaculate for the age as they said it would be. The best car dealer I've used!
Source: Auto Trader February 2021
Tom Beresford - Bolton
Great informative service
Brilliant service from start to finish . Great communication the whole way. Love my car . Thank you.
Source: Auto Trader February 2021
Rebecca Jennings- Weston Super Mare
Brilliant. Nice and easy transaction. Friendly. Left to look at the car without being hassled.
February 2021.
Tom Beresford- Bolton
A calm and helpful young man, who knew his business
Our salesman had a pleasant, courteous manner, and was anxious that I was at ease with an experience I'd never had before. I.e. online buying. No hurry, no impatience etc.
Source: Auto Trader February 2021
Barbara Jackson-Chippenham
Good service, quick and simple. Friendly team that made us feel valued.
Source: Auto Trader February 2021
Sookalingum Appoo- Bristol
Very good people to deal with car cleaned to a high standard no complaints at all
Source: Auto Trader February 2021
Stephen Morris- Treorchy
Excellent in every way, the service, the staff, I would recommend.
Source: Auto Trader February 2021
Mr Silviu Tobescu - Bristol
Very pleased with my experience!!!!
This is the first time I bought a car through the phone,and the people who were assisting me in all procedures did their job perfect. Much appreciated
Source: Auto Trader February 2021
JEVGENIJ Makarenko - London
Purchase of car
The guys have been really helpful with the purchase of our car. The car was in very good condition, just as they explained to us. We will definitely use you again and recommend.
Source: Auto Trader February 2021
Louise Constable - Bristol
Auto infusion great company
Really nice motor, just as described. Guys were really friendly and helped with all the paperwork. If in need of another car will definitely look at using these guys again.
Source: Auto Trader January 2021
James Pearson- Newton Abbot
What they say is what they do fantastic
This company is perfect in every way to purchase a car
Source: Auto Trader January 2021
Stephen Valli- Worcester
Highly recommend
Good communication and clear details prior to sale. Was sent a video of car. The car was as promissed and seller did everything he said he will do, incl valet, service and fresh MOT. Was a good and positive experience.
Source: Auto Trader January 2021
Mrs Riette Rahmeni- Peterborough
Buying with confidence
I was given as much time as I wanted to view the car and give it a thorough look over. Test drive was freely given. Part exchange on my old car was given with a fair offer. The whole deal was completed in a helpful and generous manner with a couple of extras in my favour. Very satisfied, would recommend Auto Infusion to anyone.
Source: Auto Trader January 2021
Steve Austin- Plymouth
the team was very help full
very very good car dealers would go back again
Source: Auto Trader January 2021
Kenneth Rymilll - Wolverhampton
Ford Grand Tourneo Titanium
Excellent service. The experience was very positive and stress-free from initial enquiry through to delivery. Vehicle was exactly as advertised and described. No pressure from the salesman, who was helpful and efficient. Delivery was promised at 8 am and the vehicle arrived at 8am! Very happy to recommend Auto Infusion
Source: Auto Trader December 2020
Ralph Goodard- Hereford
Extremely happy
Extremely pleased with my purchase. Lovely car in perfect condition at a good price. Didn't feel any pressure to buy. Car valeted too extremely high standard. Sale person very honest with me which I very much appreciated not like other experiences at previous dealerships.
Source: Auto Trader December 2020
IWONA CHLEWICKA - Cardiff
Excellent dealership
Excellent dealership. Made the car available under very difficult situation. They went the extra mile! Will pop in when possible in the future to thank them personally for the assistance they gave us.
Source: Auto Trader December 2020
Graham Wilcox - Cardiff
Excellent service from the team. Really happy to come here
December 2020
Katie Pittaway- Yate
We were extremely satisfied with their service and will recommend Auto Infusion to all our friends.
December 2020
Sarah Kim Louise Duncan-Curtis - Bristol
Quite a good experience
It was a good customer interaction. My contact was respectful and quite honest. I will certainly recommend a company to friends.
Source: Auto Trader December 2020
Tunde Adegbite- London
My new beautiful car!
Fast, efficient and pleasant The car is fantastic and in excellent conditions and the process was very smooth.
Source: Auto Trader December 2020
Daniela Condo- London
Purchase of car during lockdown 2
Bought a car online during the pandemic. Auto Infusion were fantastic and took numerous photos and videos of the vehicle so I could see the car from any perspective. Nothing was too much trouble. Communication was done via the phone and email. The salesperson was reassuring and answered numerous questions. When the vehicle was delivered, it was everything that has been promised. I would have no hesitation in recommending Auto Infusion.
Source: Auto Trader December 2020
Sarah Goodin- Cambridge
Excellent customer service
I hadn't changed my car in 10 years, mainly because I had such a bad experience with the last garage I bought from. However, the guys at Auto Infusion have completely changed my stereotypical opinion: they took so much care in getting the car ready, really going the extra mile to make it the best it could be (they even changed the front grill because they noticed a small scratch). The parcel shelf was missing, so they are ordering a brand new one (no charge) and I just need to go back to get it fitted (no charge). Their click and collect was instigated according to all the rules (pandemic), and they were clear and efficient with all the paperwork. It couldn't have been easier, and I am thrilled with the car. The team at Auto Infusion have a great customer service ethos and I wouldn't hesitate to recommend them.
Source: Auto Trader November 2020
Caroline Sexton - Cheltenham
better than expected
very nice salesperson from phone to actual meeting and other staff encountered considerate and polite - the paperwork took longer than expected; got there in the end and the vehicle presented well and handover was clear and helpful.
Source: Auto Trader November 2020
Faye Morgan Hine - Corsham
Click & Collect Vehicle Sale
Well presented dealership, & staff very friendly. The vehicle was very clean and as described. Click & Collect system worked smoothly.
Source: Auto Trader November 2020
Stuart Robb- Cheltenham
can't thank Shadow enough for the attention we received during our recent purchase of a Kia Sportage. I will be phoning him tomorrow to thank him personally for the consideration he showed us both. Excellent dealership. I would like to meet with him one day.
Source: Car Gurus November 2020
Gary Wilcox- Cardiff
Highly recommend
Easy process no pushy salesman all very helpful at Auto Infusion highly recommend these guys.
Source: Auto TraderNovember 2020
Steven Bowen - Bath
Excellent value and great customer service
Excellent communication and product knowledge. No pushy sales tactics, good price and brilliant customer service. Came down on the train and was collected from the station. On inspection of the vehicle it looked great but after I pointed out a couple of areas I wasn’t happy with they took it away and polished it off for me with no fuss and referenced that they want me to be happy. Also did a great deal on the Warrenty! Highly recommend if you want to be looked after. Thanks guys ðŸ‘
Source: Auto Trader November 2020
Stuart Metcalfe- Warrington
Top-Notch Service
Top-notch - really friendly, not pushy and really helpful. Great communication. We've got a great car are very happy.
Source: Auto Trader November 2020
Robert Bephell - Clevedon
Trustworthy Garage
Bought my Volvo XC60 online but Shafeeq was very helpful and the car was delivered after they had done a new MOT and service. They were very helpful and courteous people. I wouldn’t hesitate to buy again from them.
Source: Auto Trader November 2020
Milad Michail - Sandhurst
Very helpful. Bought car over the phone but was shown around by video. All questions answered and nothing too much trouble - not pushy either. Difficult circumstances with lockdown in place but they have solutions for collection/delivery in place
Source Auto Trader November 2020
Sylvia Yeo- Lostwithiel
AAA Service
This firm has A rated vehicles and A rated customer service and care. Absolutely would recommend these guys to anyone looking for their next car.
Source: Auto Trader November 2020.
Adam Loach - Swansea
Great customer service and smooth experience!
Really helpful, friendly and knowledgeable team. We p/x'd our car and bought a new one and the whole transaction and experience was enjoyable and easy.
Source: Auto Trader October 2020.
Penny Robson- Reading
Very good service and friendly people.
Dr Milad Michail- Sandhurst
Would happily recommend
The salesman was very open and honest no hard sell. Made us feel comfortable and not rushed. Everyone we interacted there was friendly and helpful.
Source: Auto Trader October 2020.
Naomi King- Gloucester
Excellent service, beautiful car
Found a Ford Fiesta in excellent condition. The customer service was the best I have ever experienced - let myself and the family view the car on our own and then came when we were finished. I put a deposit down and was offered a test drive, but due to covid I have barely driven for some time and felt a little nervous to drive around Fishponds. I was then offered to take the car down to my local area, so I could get the feel of it. Best experience I have ever had making any purchase.
Source: Auto Trader October 20202
Lucy Stanton- Bristol
Good communication gives confidence in the purchase. Quality vehicle. Great condition. Really impressed by people!!
October 20202
Amir Yasdi- Bristol
Excellent
It was nice and smooth process, happy with the sellers
Source:Auto Trader October 2020
Kabir Ahmed- Bristol
Amazing service
Amazing guys very helpful cheerful. Made me feel at home definitely going back.
Source: Auto Trader October 2020
IGNATIUS M- London
Great!!!! 10 out of 10
Lovely friendly staff. I would recommend them to anyone. Keep up the good work guys
Source: Auto Trader October 2020
Peter Sutton- Swindon
Very friendly and knowledgeable. Quick and efficient with paperwork and car delivery
Source: Auto Trader October 2020
Harry Berry - Dorchester
Great Communication. Brilliant customer service. Everyone was very friendly and professional. It couldn’t have been easier.
Source: Auto Trader October 2020
Dan Whear- Chippenham
Friendly service from a dealer that went beyond the call of duty to perform an accompanied test with me on a close section of motorway to verify the AA inspected vehicle and it’s brakes before I roadtested it myself.
Source: Auto Trader October 2020
Mary Bon- Bath
Extremely satisfied customer.
Very friendly and excellent service. Clean showroom and vehicles in immaculate condition.
Source: Auto Trader October 2020
Barrry M- Newport
Excellent
Great people, great dealership, great cars. There’s a reason why they were awarded top dealership of the year.
Source: Auto Trader September 2020
Maryan Jumale- Bristol
