better than expected
very nice salesperson from phone to actual meeting and other staff encountered considerate and polite - the paperwork took longer than expected; got there in the end and the vehicle presented well and handover was clear and helpful.
Source: Auto Trader November 2020
Faye Morgan Hine - Corsham
Click & Collect Vehicle Sale
Well presented dealership, & staff very friendly. The vehicle was very clean and as described. Click & Collect system worked smoothly.
Source: Auto Trader November 2020
Stuart Robb- Cheltenham
can't thank Shadow enough for the attention we received during our recent purchase of a Kia Sportage. I will be phoning him tomorrow to thank him personally for the consideration he showed us both. Excellent dealership. I would like to meet with him one day.
Source: Car Gurus November 2020
Gary Wilcox- Cardiff
Highly recommend
Easy process no pushy salesman all very helpful at Auto Infusion highly recommend these guys.
Source: Auto TraderNovember 2020
Steven Bowen - Bath
Excellent value and great customer service
Excellent communication and product knowledge. No pushy sales tactics, good price and brilliant customer service. Came down on the train and was collected from the station. On inspection of the vehicle it looked great but after I pointed out a couple of areas I wasn’t happy with they took it away and polished it off for me with no fuss and referenced that they want me to be happy. Also did a great deal on the Warrenty! Highly recommend if you want to be looked after. Thanks guys ðŸ‘
Source: Auto Trader November 2020
Stuart Metcalfe- Warrington
Top-Notch Service
Top-notch - really friendly, not pushy and really helpful. Great communication. We've got a great car are very happy.
Source: Auto Trader November 2020
Robert Bephell - Clevedon
Trustworthy Garage
Bought my Volvo XC60 online but Shafeeq was very helpful and the car was delivered after they had done a new MOT and service. They were very helpful and courteous people. I wouldn’t hesitate to buy again from them.
Source: Auto Trader November 2020
Milad Michail - Sandhurst
Very helpful. Bought car over the phone but was shown around by video. All questions answered and nothing too much trouble - not pushy either. Difficult circumstances with lockdown in place but they have solutions for collection/delivery in place
Source Auto Trader November 2020
Sylvia Yeo- Lostwithiel
AAA Service
This firm has A rated vehicles and A rated customer service and care. Absolutely would recommend these guys to anyone looking for their next car.
Source: Auto Trader November 2020.
Adam Loach - Swansea
Great customer service and smooth experience!
Really helpful, friendly and knowledgeable team. We p/x'd our car and bought a new one and the whole transaction and experience was enjoyable and easy.
Source: Auto Trader October 2020.
Penny Robson- Reading
Very good service and friendly people.
Dr Milad Michail- Sandhurst
Would happily recommend
The salesman was very open and honest no hard sell. Made us feel comfortable and not rushed. Everyone we interacted there was friendly and helpful.
Source: Auto Trader October 2020.
Naomi King- Gloucester
Excellent service, beautiful car
Found a Ford Fiesta in excellent condition. The customer service was the best I have ever experienced - let myself and the family view the car on our own and then came when we were finished. I put a deposit down and was offered a test drive, but due to covid I have barely driven for some time and felt a little nervous to drive around Fishponds. I was then offered to take the car down to my local area, so I could get the feel of it. Best experience I have ever had making any purchase.
Source: Auto Trader October 20202
Lucy Stanton- Bristol
Good communication gives confidence in the purchase. Quality vehicle. Great condition. Really impressed by people!!
October 20202
Amir Yasdi- Bristol
Excellent
It was nice and smooth process, happy with the sellers
Source:Auto Trader October 2020
Kabir Ahmed- Bristol
Amazing service
Amazing guys very helpful cheerful. Made me feel at home definitely going back.
Source: Auto Trader October 2020
IGNATIUS M- London
Great!!!! 10 out of 10
Lovely friendly staff. I would recommend them to anyone. Keep up the good work guys
Source: Auto Trader October 2020
Peter Sutton- Swindon
Very friendly and knowledgeable. Quick and efficient with paperwork and car delivery
Source: Auto Trader October 2020
Harry Berry - Dorchester
Great Communication. Brilliant customer service. Everyone was very friendly and professional. It couldn’t have been easier.
Source: Auto Trader October 2020
Dan Whear- Chippenham
Friendly service from a dealer that went beyond the call of duty to perform an accompanied test with me on a close section of motorway to verify the AA inspected vehicle and it’s brakes before I roadtested it myself.
Source: Auto Trader October 2020
Mary Bon- Bath
Extremely satisfied customer.
Very friendly and excellent service. Clean showroom and vehicles in immaculate condition.
Source: Auto Trader October 2020
Barrry M- Newport
Excellent
Great people, great dealership, great cars. There’s a reason why they were awarded top dealership of the year.
Source: Auto Trader September 2020
Maryan Jumale- Bristol
Wonderful experience. Great communication and customer service provided, went above and beyond for me, all employees were very welcoming. I’m very happy with my vehicle and wouldn’t hesitate to recommend Autoinfusion and use their services in the future. Thank you!!!
Source: Auto Trader September 2020
Helen Gibbons- Burnham On Sea
Was dealt with in a safe professional manner greeted and test drove the car.
Source: Auto Trader September 2020
Orlando Fitzroy- London
Very pleasant/professional staff. Helpful and a pleasure to deal with. Thank you.
September 2020
Jason Martin- Westbury
Buying a used car from Auto Infusion Ltd., Bristol
Excellent customer service and car was a good price and presented in immaculate condition. On arrival there was a delay as car cleaning still had to be done but we were given coffee and a generally warm and friendly welcome. Very pleased
Source: Auto Trader September 2020
Laurence Evans- Halesown
Great service.
I wish all purchases could be this smooth. The car was viewed and test driven three working days ago, delivered to my door this morning, freshly MOT'd and serviced. There is not even a hint of the 'used car salesman' about these chaps. When the time comes I'll certainly use them again.
Source: September 2020
Mike Mccormack- Twickenham
Great Service
We were looking for a Outlander PHEV but everything local to us was either poor condition or over priced. Found a match at Auto Infusion and our enquiry was picked up straight away, and with us being some 70 miles away, the car was put on reserve for us with no mention of a deposit (very refreshing). When we got to see the car it was as described and a great welcome from all. Went ahead with the purchase and the team kept us updated with some small bits of work needed on the car. Even after collecting the car, had a courtesy call to check everything was ok. My wife mentioned a very minor stone chip, and on hearing this they are now sending out a touch up stick. Good old fashioned service
Source: Auto Trader September 2020
Richard Brazell- Reading
Love my Jazz
Friendly and professional. Love the car. Recommended
Source: Auto Trader September 2020
Keith Attwell- Bristol
Excellent Service
Very helpful, customer-focused. Highly recommend them.
Source Auto Trader: September 2020
Hannah Brittan- Shipston-On-Stour
Exceptional price and service
Spotted Nissan X Trail I at great price in the colour I wanted.Had never purchased car before without seeing face to face but was too good a deal to miss.Arranged live WhatsApp viewing on a Saturday morning and all questions answered and agreed minor work to be carried out to include full service and MOT.Kept up to date during the week and car driven from Bristol to outside Glasgow the following Saturday arriving at 1030am.Have inspected and driven the car and very happy.Will have no qualms in using Auto Infusion again despite being 300+ miles away.
Source: Auto Trader August 2020
John Ross- Glasgow
Auto Infusion - safe, secure, honest and reliable
As a new buyer of second hand cars I was enterjng a potential minefield but I was soon put at ease and made the purchase an enjoyable experience
Source: Auto Trader August 2020
Keith Johnson- Bristol
Thoroughly professional outfit - very honest
Thoroughly professional outfit. Courteous, considerate and very covert friendly. Thoroughly impressed with the entire service and I would highly recommend buying from these guys.
Source: Auto Trader August 2020
Nigel Bailey - Stockport
Welcomed by green tea. Very professional. Good quick service. Would 100% recommend.
August 2020
Joanne Godwin- Gloucester
Best car dealer and most honest
Amazing service from beginning to end. Wouldn't want to buy a car from anywhere else. Great people and Mo is top man, most importantly they are most honest dealers ever. You pay for what you get and would recommend Mo and everyone very highly
Source Auto Trader August 2020
Camil Yazbeck-London
Fantastic buying experience
We viewed a beautiful car with Auto Infusion Ltd. They kept in touch with us about it throughout our consideration of the purchase and answered any questions we had, yet they didn't put pressure on us and let us have time to view and consider the car a couple of times during the week. Each time the staff were really friendly and approachable, and remembered us which was nice as well. It was an altogether relaxing and positive experience and we were even offered drinks, which was a nice thing to make you feel at ease while considering. We have now bought the car we first saw and the process from start to end has been lovely! We would highly recommend looking for cars with this company. I must say also that all of their other cars were also in really nice condition, immaculate and cleaned and looked after. It's a lovely showroom with lovely staff!I
Source: Auto Trader August 2020
Rebecca Millard- WSM
Great service. Really helpful. Thank you.
August 2020
Anna Langley- Bath
Very efficient, happy with the quality of the service provided, amazing explanation to the smallest details. Very pleased. Thank you.
July 2020
Faycal Tazaoui- Bristol
A DEALER YOU CAN TRUST. A pleasant experience from start to finish. The salesperson who was looking after us did not exert any pressure at all and was able to explain the details of the vehicle in great detail. His attention to our needs was excellent.
Source:Auto Trader July 2020
Fritjof K- Bristol
Highly Recommended. Very helpful, gave us lots of information and did everything we asked for. Very pleasant staff all around and would definitely recommend.
Source: Auto Trader July 2020
Catherine Blease- Bristol
Wonderful buying experience. Could not have been improved. Happy with the purchase and extremely happy with the attention to detail. Thank you very much.
July 2020
Fritjof Koerber- Bristol
Professional Service. Helpful and informative would recommend. In love with my car thank you.
Source Auto Trader July 2020
Marina Roberts
Very relaxed and easy process. Will recommend. Many Thanks
July 2020
Christopher Davis- Frome
Warm and welcoming staff... helpful and answered all questions
Source Auto Trader July 2020
Renata M- Hereford
Very pleased with the customer service. Cant wait to drive home.
June 2020
David Milner Bristol
Great Experience.
Fantastic service and help from attentive member of staff.
Source: Auto Trader July 2020
David Whitaker- Bristol
Excellent communication. Friendly service and an excellent car.
June 2020
Rebecca Ramsden- Plymouth
Just how it should be. SUPERB. Outstanding service could not fault any aspect just brilliant !! Thankyou...
Source: Auto Trader June 2020
George Nunn- Bristol
Extremely good experience. Excellent service and support. Friendly, helpful and efficient.
Source Auto Trader June 2020
Latham Wilson- Bournemouth
Great service - would highly recommend!
Really great service took the time to explain things I had questions about. Not pushy to make a sale, friendly and patient. Would recommend.
Source: Auto Trader June 2020
Rebecca Craig- Bristol
