In this scenario, you have viewed the car on the internet and have made enquiries on the car with ourselves. However, you do not want to commit to the car until you have physically seen the car and have had a test drive. You want us to reserve the car for you and give you first refusal. We will then hold the car for you for up to 3 days (72 hours ) for you to make arrangements to view the car. Once you have viewed the car and it is not what you want then we will simply refund the deposit on your card.
If however, you fail to turn up within the 3 days then the deposit will be forfeited and the car will go back on sale. This is only fair because in the 3 days that we hold the car for you we have given you an undertaking that we will not sell it to anyone else. We generally do not accept holding deposits during the weekend period.
This is when you have agreed to purchase the vehicle and we have pulled the vehicle of sale and are in the process of preparing the vehicle for your collection/delivery. In this case, a deposit of 10% of the invoice value is charged. The How To Buy section explains when this deposit is applicable.
If you fail to turn up the deposit will be forfeited. This is because we have prepared the vehicle to your specification, ordered any extras such as road tax, etc and have told all other interested customers that the car is now sold.
The only time that this deposit is refundable is when we have misrepresented you in any way in terms of the vehicle specification or condition. For example, you ordered a blue car and it is actually black or the mileage was incorrect. You would be sent an order for the car at the time of deposit which will detail everything about the car.
We request the customer pay the balance before or at the point of collection via online banking. Where online banking is not available we can accept debit card.
|Chaps/TT||The moment received in our Bank Account.|
|BACS||3 Working Days|
|Internet Banking||The moment received in our Bank Account|
|Customer - Self arranged finance||Upon receipt of cleared funds|