Reviews

We pride ourselves on our high customer service

But don't just take our word for it, read our customer reviews below.

Luke Gregory- Cornwall
18/07/2026
Customer Review
This is an absolutely amazing company, very friendly and catering to your needs, all the staff very pleasant and helpful from start to finish, even with a courtesy call to see how the drive home was, they helped out with our very first ev van and it couldn't have gone smoother, I'd highly recommend auto infusion, I'd certainly uses them again and again.
Thank you so much for not only you're help but hospitality while I was visiting
Source: Google July 2026
Luke Gregory- Cornwall
18/07/2026
Customer Review
This is an absolutely amazing company, very friendly and catering to your needs, all the staff very pleasant and helpful from start to finish, even with a courtesy call to see how the drive home was, they helped out with our very first ev van and it couldn't have gone smoother, I'd highly recommend auto infusion, I'd certainly uses them again and again.
Thank you so much for not only you're help but hospitality while I was visiting
Source: Google July 2026
Jonathan Tunstill- Yorkshire
18/07/2026
Customer Review
I purchased a Polestar 2 from Auto Infusion just over two weeks ago, and I couldn't be happier with both the car and the service I received.

I'd been searching for the right Polestar 2 for months, and as soon as I saw this one, I knew it was the one I wanted. My only concern was that the dealership was over 200 miles away, so buying without seeing the car in person felt like a big decision.

After speaking with Shafeeq over several days, I knew I was in safe hands. He was incredibly professional, knowledgeable, and patient, taking the time to answer my endless questions with honest and detailed responses. I never felt pressured and had confidence that I was making the right decision. He also sent me additional photographs and arranged a FaceTime call so I could inspect the car in detail before committing.

When the car arrived, it exceeded my expectations. Auto Infusion had clearly taken great pride in preparing it, it had been professionally detailed, polished, and any minor imperfections had been carefully touched up. It genuinely looked fantastic.

The entire process was seamless from start to finish, and I wouldn't hesitate to buy from Auto Infusion again. If you're considering purchasing a car from them, even from a long distance away, I can wholeheartedly recommend them. Thank you again, for making the whole experience so easy and enjoyable.
Source: Google July 2026
Tom Shipway
18/07/2026
Customer Review
Couldn't be happier
Fantastic service, zero pressure when I was looking at the car.
Open, honest & real when talking through the choices laid out.
All their cars are high spec and look & smell fantastic ( need to know what air fragrance is used )
100% will be back to get my next car from & highly recommend
Source: Auto Trader July 2026
Rangesh Jagannathan- Bristol
19/06/2026
Customer Review
Excellent dealer
Had an excellent experience buying a hyundai kona from auto infusion. When we identified a couple of issues with the car after we bought, they immediately sorted it out for us without any hesitation. I'd definitely buy the next one from them as well.
Source: Auto Trader June 2026
Emma Curtis-Bristol
17/06/2026
Customer Review
Amazing experience
So good, Shafeeq and Mo are just amazing they were both so good in finding me the vehicle that I had been looking for, they take pride in what they do, since buying the car I've spoke. To Shafeeq a couple of times and could not be more helpful thanks guys 100% recommend and will refer my friends to them anyday.
Source: Auto Trader June 2026
Robert Weakley- Bristol
17/06/2026
Customer Review
Very good friendly service
Source: Auto Trader June 2026
Clive Howarth- Bristol
17/06/2026
Customer Review
Easy and safe to do business with
They were helpful, polite and friendly. The car was beautifully prepared and good value.
Source: Auto Trader June 2026
Shak YNWA- Bristol
12/06/2026
Customer Review
Bought several cars from Auto Infusion Ltd over the years. Shahid, Shafeeq & the team will go above & beyond. Highly recommend.
Source: Google June 2026
Joshua Cameron-London
12/06/2026
Customer Review
Bought my BMW 330e from here and so far it has been a joy to own. The guys were friendly and couldn't do enough on the day I collected the car, making sure it was in the best condition, cleaned and polished.

Easy, relaxed process collecting the car, even adding in a charging cable for my car too. A great atmosphere and a really good selection of vehicles.

Friendly and professional service all around!
Source: Google June 2026
Aaron Moulton
12/06/2026
Customer Review
Brilliant customer service. Made purchasing our car super easy and stress free.
Source: Google June 2026
Emma Curtis- Weston Super Mare
12/06/2026
Customer Review
The guys at auto infusion were just amazing they were so good from day one, I purchased a Tesla y model and the car itself was spotless they added black rims mot and serviced the vehicle as well as delivering the vehicle great service all the way through and took less than 7 days for me to walk away with a lovely car also added touch was a air freshner on delivery thanks mo and shafeeq I will 100% recommend.
Source: Google June 2026
Gillian Scott- Stonehouse
09/06/2026
Customer Review
5 Star ⭐️⭐️⭐️⭐️⭐️
Outstanding service from start to finish.
Very well presented cars in showroom
Great range of cars in lovely condition
I know where to buy my next car from !
Highly recommend
Gheorghita Micu- London
08/06/2026
Customer Review
Professional
Very helpful
Source: Auto Trader June 2026
JONATHAN MAXWELL-HYDE- Stroud
08/06/2026
Customer Review
They were great.
The car was in very good shape and the service was excellent. Any repairs that needed doing before delivery were done to a great standard.
Source: Auto Trader June 2026
Kim Sui- London
03/06/2026
Customer Review
Honest family business, a dealer that I feel trustworthy
I'm really glad to have bought my Polestar 2 from them. They are family run and they run an honest business. No high pressure upselling, none of that warranty shenanigans, all customer led interaction and they're there to help you. What a breath of fresh air!

The Polestar 2 I bought was prepared to a very high standard, they went out of the way to make sure I have everything needed to get started with the car, including all of the physical keys, and gave me a full charge on the car so I could drive away.

I drove 2 hours to get there, and I would happily do that again for this level of service. Thanks and keep up the good work!
Source: Auto Trader June 2026
Henry Beaumont- Flax Bourton
04/05/2026
Customer Review
Easy going, straightforward, decent service.
Nice guys. Straightforward service. Polite, friendly and easy going.
Source: Auto Trader May 2025
Darren Knapp - Bristol
04/05/2026
Customer Review
Outstanding service from Mo and the team.
We were looking for a Ford Grand Tourneo Connect. to convert into a mini camper. We found a great one here. The product knowledge and aftercare was exceptional! From start to finish we were looked after and felt that we were valued. Thanks. Highly recommend.
Source: Auto Trader May 2025
Mayowa Fagbayi- Liverpool
19/04/2026
Customer Review
Very good
Source: Auto Trader April 2026
Jdith Conlin- Robertsbridge
11/04/2026
Customer Review
Electric Mini Cooper
It was my first time purchasing a car online at a distance. Shafeek from Auto Infusion was prompt to respond to my queries and willing to answer my questions. I was able go see a video online of the car's interior and exterior and Shafeek even WhatsApped me on a video call, so I could see the electric car in the garage, there and then, showing me where the Prep work goes on too, which was reassuring. It was an AA approved car. I would definitely recommend Auto Infusion. I am very pleased with my purchase.
Source: Auto Trader April 2026
Quinten Hunt- Ferndown
11/04/2026
Customer Review
Perfect service from Auto Infusion
Gave me very good advice on selling my old car to get the best price, and securing my new car with them with a deposit. I live 80 miles away so I did not want to make multiple trips, so they prepped the car ready to drive away if I bought it on the day I visited. The car was as expected and presented to a high standard, the guys who work there were brilliant, nothing is too much trouble. They even picked me up from the train station. 100/100
Source: Auto Trader April 2026
Matthew Bilski
11/04/2026
Customer Review
Great service
Source: Auto Trader April 2026
Gary Price- Ebbw Vale
09/04/2026
Customer Review
Highly recommend
Best car dealer I've ever bought from
Source: Auto Trader April 2026
Patrick Mills- Bristol
06/04/2026
Customer Review
Highly recommend the team. Trustworthy and provided a great service.
Super friendly and helpful team when buying Audi Q4 etron.

Nothing was too much for them. They came in at the weekend, even when they were outside of normal opening time hours.

They did a great job of preparing the car and completed all of the AA inspections as they said they would. Highly recommended.
Source: Auto Trader April 2026
BARBARA DE ARRUDA MACHADO GRASSO- London
06/04/2026
Customer Review

I had a great experience buying my car from Auto Infusion. The team was very friendly, welcoming, and genuinely helpful throughout the process.

Shafeeq was especially accommodating and kindly kept the car with them for a period of time as we were moving to the area, which made things much easier for us.

Communication was clear, the service was professional, and everything went smoothly from start to finish. I would happily recommend them to anyone looking for a reliable and supportive car dealer.
Source: Auto Trader April 2026
Isaac Lauren-Owusu- Milton Keynes
31/03/2026
Customer Review
They are the best car dealers so far no doubt
I bought a beautiful car from them and they were and still are the nicest car dealers I have ever seen till date. Shafiq who I was dealing with was like a brother to me and very professional. I had few unknown issues with my car days after and when I contacted them, they never hesitated, I took it to the main car dealers and Auto Infusion Ltd took care of everything without blinking. They are the most welcoming and reliable company and I am definitely going to keep dealing with them. I'm proud of their services. I recommend to anyone that wants stress free when getting a car to go to them.
Source: Auto Trader March 2026
Andy Rossitter - Bridgewater
28/03/2026
Customer Review
excellent communication from first contact to collecting my truck. speedy responses to any queries and a completely trouble free transaction. very pleased with auto infusion
Source: Google Mrch 2026
Josh Kapranos- South Shields
21/03/2026
Customer Review
Excellent dealership!
Excellent customer service! done a part-ex with auto infusion and have nothing but positive things to say! All of the staff were very helpful and my new van is absolutely pristine.
Source: Auto Trader March 2026
Viv Little- Gloucester
15/03/2026
Customer Review
Very pleased with car and customer service
They were very friendly and extremely helpful. They explained clearly and gave me plenty of time.
They communicated well and were quick to respond to any queries.
The car looks almost new! I'm very pleased with it.
Source: Auto Trader March 2026
Alan Goodliffe- Caerphilly
15/03/2026
Customer Review
I saw a car from Auto Infusion on the Autotrader website on Saturday, turned up without an appointment Sunday morning, and was driving it home well before lunch. A great, clean, well-presented car at a reasonable price, and a ralaxed but well-informed sales process. Couldn't be happier with the car and Auto Infusion made the >2hr round trip absolutely worth it.
Source: Google March 2026